Privacy Policy

Last updated: June 18, 2026

Hail Repair Pro (“Hail Repair Pro,” “we,” “us,” or “our”), located at 3509 Industrial Drive, Hobbs, NM 88240, operates the website freehailrepairhobbs.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information, and your rights under applicable U.S. federal and state privacy laws. We are based in Hobbs, New Mexico and also serve customers in West Texas, so this policy addresses the privacy rights of residents of New Mexico, Texas, and other states. By using the Site or contacting us, you agree to this Policy.

1. Information We Collect

Information you provide: your name, phone number, email address, vehicle information, insurance carrier, and any details you submit through our forms, by phone, by text, or in person when requesting an inspection, quote, or repair.

Information collected automatically: your IP address, browser and device type, pages viewed, referring website, and similar usage data collected through cookies and analytics.

Please do not submit sensitive information (such as Social Security, driver’s license, or financial account numbers) through the Site; we do not request it through our forms.

2. How We Use Your Information

• Respond to your inquiries and provide free inspections and quotes;
• Schedule and perform hail and dent repairs;
• Assist with and process your insurance claim at your direction;
• Communicate with you by phone, text message, or email about your inquiry, appointment, and service;
• Operate, maintain, and improve the Site and our services;
• Comply with our legal obligations and protect our rights.

3. Text Messaging (SMS) Consent

By providing your phone number and submitting a form or requesting that we contact you, you consent to receive calls and text messages (including via automated dialing technology) from Hail Repair Pro regarding your inquiry, appointment, and service. Consent is not a condition of any purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our SMS Terms for details.

4. Cookies & Analytics

We use cookies and similar technologies (including those provided by WordPress.com / Jetpack analytics providers, and the Meta (Facebook) Pixel, which helps us measure advertising and reach people on Meta platforms) to operate the Site, remember your preferences, and understand how the Site is used. You can control or disable cookies through your browser settings. Where required by law, we honor recognized opt-out preference signals such as Global Privacy Control (GPC).

5. How We Share Information

We share information only as needed to run our business:

• With service providers (such as hosting, analytics, and communications providers) that process information on our behalf;
• With insurance carriers and adjusters, at your direction, to handle your claim;
• When required by law, legal process, or to protect our rights and safety;
• In connection with a business transfer (such as a merger or sale of assets).

We do not sell your personal data, and we do not use it for targeted advertising or for profiling that produces legal or similarly significant effects.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or method of storage is 100% secure.

8. Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Confirm whether we process your personal data and access that data;
• Correct inaccuracies in your personal data;
• Delete personal data we have collected;
• Obtain a portable copy of your data;
• Opt out of the sale of personal data, targeted advertising, and certain profiling.

We do not sell personal data or conduct targeted advertising, but you may still exercise any applicable right. To make a request, contact us using the information below. We will respond within 45 days (extendable as permitted by law). If we deny your request, you may appeal by contacting us; if your appeal is denied, you may contact the attorney general’s office for your state (for example, Texas residents may contact the Office of the Texas Attorney General). Residents of other states may have similar rights under their state laws.

9. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites; please review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent version, and changes are effective when posted.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Hail Repair Pro, 3509 Industrial Drive, Hobbs, NM 88240
Phone: (575) 298-0604
Email: hailrepairpro@icloud.com